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shasukeyoichii's avatar
shasukeyoichii
Copper Contributor
Oct 14, 2025

Microsoft Store Error – “Sorry about that! Something went wrong, but we are making it right.”

Hello Insider Community,

I’m currently experiencing a persistent issue with the Microsoft Store on my Windows device. Every time I try to open the Store or update apps, I receive the following error message:

> “Sorry about that! Something went wrong, but we are making it right.”

This has been happening consistently, and clicking “Refresh” does not resolve the issue. I’ve already tried the following troubleshooting steps:

- Resetting the Store cache using `wsreset.exe`
- Repairing and resetting the Store via Settings
- Re-registering the Store using PowerShell
- Verifying time, region, and account settings
- Running SFC and DISM scans
- Restarting the Microsoft Store Install Service

 

Despite these efforts, the error persists. I am signed in with a Microsoft account, and my internet connection is stable. I’m not using a VPN or proxy.

I’m currently on [WINDOWS 11 HOME SL, INSIDER BUILD DEV CHANNEL]
Any guidance, known workarounds, or confirmation of this being a known Insider build issue

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