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Mary Hoffman's avatar
Mary Hoffman
Icon for Microsoft rankMicrosoft
Jun 15, 2019

Microsoft Hyper-V Server 2019 is live on the Microsoft Evaluation Center!!

https://www.microsoft.com/en-us/evalcenter/evaluate-hyper-v-server-2019 Also live on Visual Studio Subscriptions on 6/19/19: https://my.visualstudio.com/Downloads?q=Microsoft%20Hyper-V%20Server%202...
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Hermann1235's avatar
Hermann1235
Copper Contributor
Jun 29, 2019

Mary Hoffman 

Hello Mary,

I've downloaded 17763.557.190612-0019.rs5_release_svc_refresh_SERVERHYPERCORE_OEM_x64FRE_de-de.iso from the Eval center site.

I have running Hyper-V 2016 and want to update in-place.

The update finally fails with error 0x80070490 - 0x2000E: 

"The installation failed in the SAFE_OS phase with an error during SET_Product_Key operation"

From setupact.log:

2019-06-29 01:08:28, Error DISM DISM Transmog Provider: PID=1360 TID=1388 Unable to retrieve pkey info; hr = 0x80070490 - CTransmogManager::InitializeProductKey
2019-06-29 01:08:28, Error DISM DISM Transmog Provider: PID=1360 TID=1388 [Product Key wird festgelegt]: Der angegebene Product Key konnte nicht überprüft werden.
Stellen Sie sicher, dass der angegebene Product Key gültig ist und der Zieledition entspricht.
[hrError=0x80070490] - CTransmogManager::EventError"

The highlighted part means: "The specified Product key could not be verified"

Since Hyper-V has no Product key might this be the cause?

How can I get this fixed?

 

Hermann

  • Mary Hoffman's avatar
    Mary Hoffman
    Icon for Microsoft rankMicrosoft
    Jun 29, 2019

    Hermann1235 Hyper-V upgrade is not officially supported. Have you tried a clean install? 

    • joachiml's avatar
      joachiml
      Copper Contributor
      Jul 02, 2019

      Mary Hoffman Ben Armstrong 

      I think it is obvious that upgrade capabilities for Hyper-V make a lot of sense and there is a lot of interest in it. I really hope upgrade is considered for the next release.

      Thanks, Joachim

      • Jim Wooldridge's avatar
        Jim Wooldridge
        Icon for Microsoft rankMicrosoft
        Jul 02, 2019

        joachiml 

         

        Hyper-V Server upgrades aren't officially supported (nor has the validation of upgrades of various configurations of Hyper-V Server).  I can put this on the potential feature list for future versions, but I do want to be clear that this isn't supported. 

        Jim 

    • Hermann1235's avatar
      Hermann1235
      Copper Contributor
      Jun 29, 2019

      Mary Hoffman 

      I haven't tried a clean install because it's my only one Hyper-V. So I cannot move VM and It's a lot of effort to reconfigure the server in a short time slot.

      It seems the upgrade process is aware of in-place upgrade because and offer preserving existing data and also complain if VMs are running.

      Also others mention that it finished successfully in prior versions.

       

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