Forum Discussion
Can't download 29531
Hello,
Message code 715-123130 indicates that the download request is being blocked by Microsoft’s export and compliance filtering layer, not by a regional Sweden restriction.
The text explicitly references anonymous or location hiding technologies. This typically means:
You are connecting through a VPN provider whose IP range is flagged.
You are behind a corporate proxy or secure web gateway using anonymised egress IPs.
Your ISP IP range is temporarily classified as high risk.
First steps:
Disable any VPN or privacy routing service completely.
Test from a different network such as mobile hotspot.
Clear browser cache and retry in an InPrivate session.
If it works from another network, the issue is IP reputation based.
If it fails everywhere, confirm:
Your Microsoft account region is not mismatched.
The download is not restricted by export control classification.
If the block persists, open a support request and include:
- Message code 715-123130
- The correlation ID shown
- Public IP address used during the attempt
This is not a product bug. It is a compliance or IP reputation enforcement decision at the service edge.