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shehan31's avatar
shehan31
Copper Contributor
Oct 19, 2025

Windows Server unable to install Cumulative update 21H2 for x64-based Systems (KB5066782)

Hi All,

Unable to install the above update. I tried things like sfc/scan, dism tool features but non works. all other updates install except the above. Tried running the update manually but failed. Think this is also breaking functionality of the virus /malware guard. ACS (azure Code signing). The last option that I am thinking of is to run a sever repair with the installation media. I also tried windows trouble-shooter for updates.

Any ideas ?

This is installed as a virtual machine on Hyper-V. Don't want to rebuild the server. Looking for a solution. 

The Error code is  

  • 0x80073701

 

 

3 Replies

  • Gaup's avatar
    Gaup
    Bronze Contributor

    Do an in-place update leaving files in place. That fixed whatever was broken.

    To enter recovery boot

    reagentc /boottore

    shutdown /r /t 0

    From the recovery boot command line

    dism.exe /image:C:\ /cleanup-image /revertpendingactions

  • schneblypf's avatar
    schneblypf
    Copper Contributor

    I have the same issue - Windows Server 2022. Have tried multiple times including manual update. No dice. Also on a Hyper-V virtual machine.

    • tylerstoehrwch's avatar
      tylerstoehrwch
      Copper Contributor

      Same thing here as well.  But I'm hosted in Azure.  tried everything but still fails.  

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