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Windows Server 2025 update with error 0x80073712
Hello
Can I have some help?
Windows Server 2025 Std, V 24H2, OS build: 26100.32522
The 2026-04 Security Update (KB5082063) (26100.32690) fails with the following error:
Installation failed: Windows failed to install the following update with error 0x80073712: 2026-04 Security Update (KB5082063) (26100.32690).
Thanks in advance
MadUrantia
2 Replies
Error `0x80073712` typically means that Windows Update detected missing or corrupted component store files.
Try the following steps in order:
1. Run DISM repair commands:
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
```
2. Then run System File Checker:
sfc /scannow
3. Reboot the server after both operations complete.
4. Retry installing KB5082063.
ıf the issue persists:
* Check `C:\Windows\Logs\CBS\CBS.log`
* Check `C:\Windows\Logs\DISM\dism.log`
* Verify that the latest Servicing Stack Update (SSU) is installed
* Try installing the update manually from the Microsoft Update Catalog
You can also reset Windows Update components:
net stop wuauserv
net stop bits
net stop cryptsvc
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start cryptsvc
net start bits
net start wuauserv
Then retry the update.
If DISM reports source file corruption that cannot be repaired, mount a Windows Server 2025 ISO and run:
DISM /Online /Cleanup-Image /RestoreHealth /Source:wim:D:\sources\install.wim:1 /LimitAccess
(Replace `D:` with the mounted ISO drive letter.)
I have the same exact problem. Says the store is corrupt. I fixed it. Keeps failing. With corrupted store even though I have done it all including running the command just above. AI tells me the culprit is Windows Media player. Problem is ... it is corrupt. Windows thinks it is installed when it isn't. The last thing I got from AI:
"Can the corrupt WMP SXS manifest entries be manually removed or re-registered since the feature itself is not installed?" Can it be?
Do I need to open an official support ticket? (Hoping I can avoid that.)
The CBS Log:
2026-05-11 18:07:42, Error SXS Component metadata corrupt for
Microsoft-Windows-MediaPlayer-Setup.Resources, version 10.0.26100.1, arch amd64, culture [l:5]'pt-PT', nonSxS, pkt
{l:8 b:31bf3856ad364e35}: STATUS_SXS_COMPONENT_STORE_CORRUPT
2026-05-11 18:07:42, Error SXS WIL Origination:
onecore\base\servicing\turbostack\lib\staging.cpp(3999)\TurboStack.dll!00007FF8D95CE50B: (caller: 00007FF8D95B9CF9)
Exception(226) tid(41c8) C015001A The component store has been corrupted.
