Forum Discussion

ShackCox's avatar
ShackCox
Copper Contributor
Oct 27, 2022

unable to access RDS URL on Remote Desktop/ RemoteApp but am able to browse to the URL over the web

Hi Guys,

 

Users that try to access the RDS URL via Remote desktop or Remoteapp gives the following error message "Something Went wrong when we tried to sync your apps. if this keeps happening ask your admin or tech support for help." but when they type the URL within the browser it works perfectly fine.

 

- Certificates all are trusted and confirmed to be working

 

- Windows defender has been disabled for testing but no luck

 

- URL resolves to correct Public IP

 

- No replies when pining the URL or IP Address 

 

- COnfirmed i am using the correct URL 

 

All help hugely appreciated

  • fwinzell's avatar
    fwinzell
    Copper Contributor
    I found the issue. I used the wrong URL.
    It should be .../RDWeb/Feed/webfeed.aspx
  • fwinzell's avatar
    fwinzell
    Copper Contributor
    I'm having the same issue.
    Tried on multiple Windows laptops and the issue persist.
    On a Mac computer I'm able to access the workspace.
  • ShackCox's avatar
    ShackCox
    Copper Contributor
    1- Server has RDGateway, RD Licensing and Remote Web Apps.
    2- Server has The Connection Broker role
    3- Server has the Remote Session Host role.

Resources