Server 2025 not accepting Ricoh scans

The scanner has stopped scanning to their server since I upgraded the server OS from Windows Server 2022 to 2025.

• Installed the Ricoh drivers for both the scanner and printer (from Ricoh’s web site)

• Created a new simple share/filepath for the scanner to send to (\\SERVER2022\Scans)

• Used IP address (10.1.10.2) instead of server name in file (UNC) path

• Entered admin credentials with or without server name (it is a workgroup server, not a DC)

• Created another user and tried all above with that new admin

• With either server share and/or user, tried different permissions on the shared folder

• Tried disabling/enabling inherited permissions on the shared folder

• Disabled the Advanced Firewall entirely for testing – no change either way

• Double checked incoming ports/programs on the firewall – all required were open

• Activated SMB1 on server, tried with or without SMB2/SMB3 disabled

• I was able to create a share on two other computers; one running Windows 10 and one running Windows 11. They both worked.