Forum Discussion
Natalie720
Jul 23, 2022Copper Contributor
Problem downloading windows server 2019 standard: invalid key
I’m trying to upgrade a windows server 2016 to windows server 2019. To do this I tried to download the iso from here:
However when I try to verify my key a message stating the key is invalid comes up. The key is valid though. Does anyone have any idea why the key wouldn’t be recognised and what I can do to resolve the issue?
Thanks in advance
You cannot use insider or evaluation media to perform an in-place upgrade of rtm windows. You'll either need licensed installation media or perform a clean install.
- Natalie720Copper Contributor
Dave Patrick Thank you for your response. Unfortunately I think it doesn’t address the issue I am having. I’m trying to download the installation media from the website and my key gets denied there. Therefor my issue occurs before I ever interact with my current windows 2016 server installation.
The question is if anyone has an idea why a valid key would be denied at the point where I try to download the installation media from the official website.Where are you downloading from? volume center?