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Natalie720's avatar
Natalie720
Copper Contributor
Jul 23, 2022

Problem downloading windows server 2019 standard: invalid key

I’m trying to upgrade a windows server 2016 to windows server 2019. To do this I tried to download the iso from here: 

 

https://www.microsoft.com/en-us/software-download/windowsserver?4cd9df4f-deef-4431-9497-a04303f34986=True

 

 However when I try to verify my key a message stating the key is invalid comes up. The key is valid though. Does anyone have any idea why the key wouldn’t be recognised and what I can do to resolve the issue?

Thanks in advance 

  • You cannot use insider or evaluation media to perform an in-place upgrade of rtm windows. You'll either need licensed installation media or perform a clean install.

     

     

     

     

    • Natalie720's avatar
      Natalie720
      Copper Contributor

      Dave Patrick Thank you for your response. Unfortunately I think it doesn’t address the issue I am having. I’m trying to download the installation media from the website and my key gets denied there. Therefor my issue occurs before I ever interact with my current windows 2016 server installation.
      The question is if anyone has an idea why a valid key would be denied at the point where I try to download the installation media from the official website.

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