Forum Discussion

Copper Contributor

Jul 23, 2022

Problem downloading windows server 2019 standard: invalid key

I’m trying to upgrade a windows server 2016 to windows server 2019. To do this I tried to download the iso from here: https://www.microsoft.com/en-us/software-download/windowsserver?4cd9df4f-dee...

Windows Server

Dave Patrick

MVP

Jul 23, 2022

You cannot use insider or evaluation media to perform an in-place upgrade of rtm windows. You'll either need licensed installation media or perform a clean install.

Natalie720

Copper Contributor

Jul 23, 2022

Dave Patrick Thank you for your response. Unfortunately I think it doesn’t address the issue I am having. I’m trying to download the installation media from the website and my key gets denied there. Therefor my issue occurs before I ever interact with my current windows 2016 server installation.
The question is if anyone has an idea why a valid key would be denied at the point where I try to download the installation media from the official website.

Dave Patrick
MVP
Jul 23, 2022
Where are you downloading from? volume center?
- Natalie720
  Copper Contributor
  Jul 23, 2022
  As stated in my first post I’m trying to verify the key on this page to get the option to download:
  
  https://www.microsoft.com/en-us/software-download/windowsserver?4cd9df4f-deef-4431-9497-a04303f34986=True
  - Dave Patrick
    MVP
    Jul 23, 2022
    That doesn't answer. Is this a vloume center download? Where did you purchase the product key?