Forum Discussion
KMS being overruled by Microsoft Activation server
tldr : For some reason the Microsoft activation link is taking precedence over my local KMS. Any ideas?
The endpoints at my org have started to downgrade to Windows 10 Pro, sort of.
On an effected endpoint, when I run slmgr /dlv, it says the endpoint is reaching out to
https://activation-v2.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail to activate. It also states that the license is Win10 Pro.
However, if I run winver, it still comes up as Win 10 enterprise, which we are licensed for. We have had a KMS for a long time and it is and has been working fine. This just started happening recently.
If I force the client to KMS by using slmgr /ipk "KMSKEY", then run /slmgr /ato, it correctly sets back to the kms. However, 4 to 8 hours later, it resets itself to point to https://activation-v2.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail
Its not group policy, I have run gpupdate /force and the endpoint is still looking at KMS.
If I run nslookup -type-srv_vlmcs._tcp it comes back as the local KMS server, so I know my KMS is working ok. For some reason the Microsoft activation link is taking precedence over my local KMS. Any ideas?
1 Reply
- Did you solve this?
If not: Are your clients running M365?
If yes: Check Settings - System - Shared Experiences to see, if the account logged on to the edition-downgraded PC has issues (and fix the issue using the button, if they do).
When the account issue is fixed, reboot and log in.
Usually this is enough. If not, reboot once more and log in.
It should now be running Enterprise again.
When using M365, you can risk to get your edition downgraded, if M365 cannot use the account to check for license.
If a user has an account issue (MFA verification needed probably) it can get downgraded, until the issue is fixed.
