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Sui Chung Kan's avatar
Sui Chung Kan
Copper Contributor
Oct 30, 2018

KB4462923 install failed in "Windows Server 2008 R2 Standard" operation system

Dear Microsoft Server Support Team,   KB4462923install failed in "Windows Server 2008 R2 Standard" operation system, open event viewer (image 01), find error message: Installation Failure: Windows ...
Active Directory
security
windows server
Sui Chung Kan's avatar
Sui Chung Kan
Copper Contributor
Oct 30, 2018

My server is run windows server 2008 R2, not windows 7 or windows 8

  • Dave Patrick's avatar
    Dave Patrick
    MVP
    Oct 30, 2018

    2008 R2 == windows 7 kernel

    Follow steps for windows 7

     

     

    • Sui Chung Kan's avatar
      Sui Chung Kan
      Copper Contributor
      Oct 31, 2018

      Dear MS support team

       

      I double-click the WindowsUpdate.diagcab file to run the troubleshooter. After troubleshooter completed then show below

      Error : Windows Update error 0x800F081F (2008-11-01-T-01_11_12A) not fixed

       

      Why show above error message ? 

      How to fix KB4462923 installation ?

       

      Regards

      Vincent Kan

       

      • Dave Patrick's avatar
        Dave Patrick
        MVP
        Oct 31, 2018

        0x800F081F = The source files could not be found. May have to check \dism.log, \windowsupdate.log, \cbs.log files for more details. There are more steps in document to try.

         

         

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