Forum Discussion
Issues with latest windows update (January 2024)
Hi All, we are getting multiple report about Windows latest patch January 2024 the KBs are getting failed to install. There were detail provided for the KB5034441 having issue and provided the script...
We also have problems with the latest update KB5034122 with the error code 0x8007000d.
Our solutions so far:
- sfc\scannow and chkdsk = without success
- Update manually = also produces error code 2147942413 "The data is not authorised"
- Stopped Windows Updates and Intelligent Background Transfer Service under "Services" + created a new folder for "SoftwareDistribution" and then reactivated all services = update still fails
Are there any other options we can perform without redeploying the clients?
Our solutions so far:
- sfc\scannow and chkdsk = without success
- Update manually = also produces error code 2147942413 "The data is not authorised"
- Stopped Windows Updates and Intelligent Background Transfer Service under "Services" + created a new folder for "SoftwareDistribution" and then reactivated all services = update still fails
Are there any other options we can perform without redeploying the clients?
- You already followed some of troubleshooting steps.
I would recommend you to follow steps on the following website:
https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136cI would prefer that someone explain to me what the problem is. In the past I have done troubleshooting and ended up deleting MS Office. Some Word document do not cyclic crash. Reza_Ameri
- It is not easy to see what have caused the problem.
It is recommended to report this issue using the Feedback Hub app.
You may try uninstall updates which causing the problem to identify what causing this issue.
You may check the event viewer and you may find some clues there.
I get cyclic crashes and recovery on Word.
The latest update (KB5034122) installed OK, but I am getting various errors with already installed Apps: Microsoft Calculator and One Note will not load (they appear to try to open but then immediately close). I have tried resetting these Apps, but to no avail.
