Forum Discussion
Your insider build ran into a problem
It's a green screen issue
Issue name: CRITICAL PROCESS DIED
Your insider build ran into an issue ....
Problem: After using for 10 Mins or so, the screen freezes ...and all of a sudden the green screen pops up showing the above message once collecting information, it restarts and freezes on the Dell logo, and nothing much happens after that. I tried restarting couple of times and rarely does the page pop up to show automatic repair( your pc did not start correctly). I have updated all my security updates, Nvidia display drivers, nor there is any virus. It's been a week since this issue occurs.
Please help on what to do next! Thanks
- Run the built-in System File Checker tool to scan for corrupted system files: Open the Command Prompt as an administrator. Run the command sfc /scannow and wait for the process to complete. If corrupted files are found, try running the command sfc /scannow again to attempt to fix them.
- Hey! Yes this was the issue. Thanks for the answer, the problem cleared itself a couple of days ago. Initially I had downloaded some update files for the laptop, which later started behaving badly resulting in the above mentioned issue. I started reinstalling all the drivers and updates which helped. Thanks alot!
- Since it's freezing at the Dell logo, you might need to force restart a few times to trigger the Automatic Repair mode. Once you see the "Preparing Automatic Repair" message, let it do its thing.
Graysonmo Hey! Thanks for the answer, the problem cleared itself a couple of days ago. Initially I had downloaded some cumulative update files for the laptop, which later started behaving badly resulting in the above mentioned issue. I started reinstalling all the drivers and updates which helped. Thanks!
