Forum Discussion
Your diagnostic and usage data requires attention to get Insider builds
Hi.
Have the same issue, build 17618.rs_prerelease.180302-1651
After I reset windows after "black logon with cursor" issue, my Insider settings says "diagnostic and usage data requires attention to get Insider builds"
Privacy -> Diagnostics & Feedback is set to "Full" and greyed out, as "Windows insider program manages that option"
The "Fix Me" button brings up a window that says "Diagnostic privacy settings are too low, etc". But after pressing "Confirm" button nothing happens.
Anybody knows how can I fix it?
Build 17115.rs4_release.180302-1642
Thank Grud you posted...I had just logged on to do the same, as I just found the same situation, complete greyed-out diagnostic settings.
Hopefully someone has the answer but, not to be overstating the obvious or insulting, t I'd check the feedback hub, too. Something tells me we're not the only ones seeing this.
- Perry BlanchardMar 24, 2018Copper ContributorI can confirm the same here. All options are greyed out claiming that Windows Insider is controlling the settings. Fix Me button acts like its going to change something to enable additional diagnostics and usage collection but the problem remains.
It would be nice if we could tell exactly what this process is checking for compliance with the insider program. I don't see any events logged pertaining to the checks that were done or changes that were made (if any) and I've been hunting for a log file that may have some pointers to the root cause.
Anyone here know where these attempts to check program requirements are logged?- Allen SutterfieldApr 03, 2018Copper Contributor
No idea. I have the same problem and have been trying different things for a couple of days now. If I find the solution, I will let you know.
- Perry BlanchardMar 24, 2018Copper ContributorWell this is interesting...
I decided to go out to the insider.windows.com site to check my account status and clicked on the Sign In link. Received this:
…
Forbidden
You don't have permission to access /oauthinsider/ on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
..,.
I had a tab in Edge opened that was already logged into account.microsoft.com with the account that is linked to the Insider Program. Went to insider.microsoft.com from that tab and the Sign In link was gone, replaced by a default profile image. Clicked on that and the options shown were to sign out or go to my account. I clicked go to my account and got an asp.net error page stating that an unhandled exception occurred:
...
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
…
So maybe my account is jacked up and Windows is having issue retrieving the account status?- François LINANTMar 26, 2018Copper Contributor
Hi there, i've excatly the same issue !
"All options are greyed out claiming that Windows Insider is controlling the settings. Fix Me button acts like its going to change something to enable additional diagnostics and usage collection but the problem remains."
And
"check my account status and clicked on the Sign In link. Received this:
…
Forbidden
You don't have permission to access /oauthinsider/ on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
..."