Windows Vista remote assistance

Following a hard drive change I performed the following operations:
-re installation vista
- Update
- Installing Firefox that works correctly
- Nod 32 antivirus installation.
- Activation of Nod 32 with the correct key (validity verified with Eset)
- Key entry that is valid; sent; = activation server response inaccessible

Following the inability to activate Nod 32,
I contacted support who asked me to get my hands on my PC; so I followed their instructions:

- Downloading "takecontrol"
- Launch of the software = nothing happens

-downloading "anydesk"
-launch of the software = nothing happens

At first, after 20 minutes at 0.18€ per minute, I gave up to search for myself.

-So I disabled "windows defender"; the windows firewall and even Nod 32 (just in case)
-I have remote assistance enabled in the control panel.

Nothing to do, the software does not start; I'm dry!

Do you have any other ideas? (apart of course from the path to the recycling center)