windows updates not working

This morning when I opened my laptop it sent me to Bitlocker recovery. Since then several apps aren't working properly or won't open and when I try to Do my windows updates, the system acts like it's going to do it it shuts down and turns right back on and the box comes up that says do you want to do your updates now it's just a continuous process that never stops.

I contacted Windows help chat and they did nothing for me besides the fact they were super slow and told me I needed to request help through the windows insider program. Can someone help me please turn my laptop off.