Forum Discussion
windows update
windows update cannot be done aas normal and i am told to use
to use First insider why ?
4 Replies
Hello,
Can you pls share the exact error message/suggestion you received?
Meanwhile run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. See if it works.
If that doesn't work, try this:
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if Windows Updates works then.
Let us know if this helps!
- JacquelineSomIron Contributor
If your Windows update cannot be completed normally and you are advised to use a different method, you can try several troubleshooting steps to resolve the issue. One effective approach is to use the Windows Update Troubleshooter or perform a manual update using the Media Creation Tool or Windows Update Assistant.
- GideonBeauCopper Contributor
Run the Windows Update Troubleshooter, or use the command prompt to execute
`sfc /scannow` and `DISM /Online /Cleanup-Image /RestoreHealth`.
- GideonBeauCopper Contributor
Run the Windows Update Troubleshooter, or use the command prompt to execute
sfc /scannow` and `DISM /Online /Cleanup-Image /RestoreHealth