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ian_harper1938's avatar
ian_harper1938
Copper Contributor
Apr 20, 2023

windows update

windows update cannot be done aas normal and i am told to use

 

to use First insider why ?

4 Replies

  • Hello,

    Can you pls share the exact error message/suggestion you received?

    Meanwhile run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. See if it works.

     

    If that doesn't work, try this:

     

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

     

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

     

    Close Command Prompt and see if Windows Updates works then.

     

    Let us know if this helps!

  • If your Windows update cannot be completed normally and you are advised to use a different method, you can try several troubleshooting steps to resolve the issue. One effective approach is to use the Windows Update Troubleshooter or perform a manual update using the Media Creation Tool or Windows Update Assistant.

  • GideonBeau's avatar
    GideonBeau
    Copper Contributor

    Run the Windows Update Troubleshooter, or use the command prompt to execute

    `sfc /scannow` and `DISM /Online /Cleanup-Image /RestoreHealth`.

  • GideonBeau's avatar
    GideonBeau
    Copper Contributor

    Run the Windows Update Troubleshooter, or use the command prompt to execute

    sfc /scannow` and `DISM /Online /Cleanup-Image /RestoreHealth