Forum Discussion
Windows update problem
I have a problem updatingWindows. The update code is
Windows 11 Insider Preview 10.0.26120.3360 (ge_release_upr)
The problem is that it sometimes reaches 35% and sometimes reaches 15%, then it asks for approval, which is shown in the picture. When it asks for this approval, I click on Yes, continue, but it does not respond. No matter how much I click on the update or approval button, it does not respond and remains like this.
I tried to enable the debugger, I tried to search for the problem, but I didn't know what the problem was, and I don't know if this update is important or not, but all that bothers me is that it reminds me every now and then, and I tried to update it every time it reminds me, but it didn't work.
1 Reply
1. Check the basic system requirements Disk space: Make sure that the system disk (usually the C drive) has at least 20GB of free space. Sufficient space is needed for temporary files and the update process.
2. Network connection: Use a stable network to avoid download interruptions. Try switching to a wired connection or restarting your router.
3. Run Windows Update Troubleshooting: Open Settings > System > Troubleshooting > Other Troubleshooting, run the Windows Update Automatic Repair Tool restart and try the update again.
4. Clear the update cache: Press Win + R, type services.msc, find the Windows Update service and right-click to stop it.
Open File Explorer, go to C:\Windows\SoftwareDistribution, delete all the contents of the folder to return to the service, restart Windows Update service and try to update again.
5. Repair system files System File Check (SFC):
Open a command prompt as administrator and type:
cmd
sfc /scannow
DISM tool repair:
Continue typing at the command prompt:
cmd
DISM /Online /Cleanup-Image /RestoreHealth
Reboot your computer when finished.
6. Disable third-party antivirus/firewall: Some security software may block the update process. Temporarily disable them (Norton, McAfee, etc.) and try the update again.
7. Check User Account Control (UAC) settings: If there is no response after a permission request pops up during the update process:
Go to Control Panel > User Accounts > Change User Account Control settings. Restart the update process by turning the slider to “Never Notify” (temporary adjustment only, restore original settings after update).
8. Reset Windows Update components: Run Command Prompt as administrator and execute the following commands in order:
cmd
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Reboot and update again.
9. Use the Windows Insider Preview feedback channel:
If the problem persists, submit detailed logs and screenshots through the Windows Feedback Hub. The Microsoft team will prioritize issues with the Insider version.
10. Roll back to stable: If multiple attempts are not working, consider withdrawing from the Insider program and rolling back to the full version:
Go to Settings > Windows Update > Windows Insider Program and select Stop getting preview versions.
Perform a clean install or wait for the next stable version to be pushed.
