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leanne42's avatar
leanne42
Copper Contributor
Jul 03, 2024

Windows Update keeps on failing

Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d)

2 Replies

  • Hello,

     

    Please run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. See if it works.

     

    If that doesn't work, try this:

     

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

     

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

     

    Close Command Prompt and then retry Windows Updates, see if it works then. 

     

    Let us know if this helps!

  • JonathanMiller's avatar
    JonathanMiller
    Copper Contributor

    Run the Windows Update Troubleshooter, or use Command Prompt to execute

    sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth.

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