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ranvirsi's avatar
ranvirsi
Copper Contributor
May 07, 2025

Windows Recall keeps crashing

Windows recall keeps crashing for me with this error in the event viewer I feel like this could be related to the crashing, but I'm not sure 

Faulting application name: AIXHost.exe, version: 2125.8200.0.0, time stamp: 0x67e02391
Faulting module name: AIXView.dll, version: 2125.8000.0.0, time stamp: 0x67ddbaa7
Exception code: 0xc0000409
Fault offset: 0x00000000000874a1
Faulting process id: 0x4AC0
Faulting application start time: 0x1DBBFAAEE149DAA
Faulting application path: C:\WINDOWS\SystemApps\MicrosoftWindows.Client.AIX_cw5n1h2txyewy\AIXHost.exe
Faulting module path: C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CoreAI_cw5n1h2txyewy\AIXView.dll
Report Id: b7747b32-c2ed-4a0d-880d-248aebabb9ae
Faulting package full name: MicrosoftWindows.Client.AIX_1000.26100.3915.0_x64__cw5n1h2txyewy
Faulting package-relative application ID: AIXApp 

3 Replies

  • Toddo80's avatar
    Toddo80
    Copper Contributor

    I am also getting an error message that pops up repeatedly after trying to open the recall app.

    Same as path as above, and says "The application is exiting and cannot service this request"

    I have tried a restart but it still pops up without even trying to start the recall app.

    I have tried to adjust the windows setting for Recall app but settings freezes when you select it.

    • ranvirsi's avatar
      ranvirsi
      Copper Contributor

      Mine doesn't even show recall I have to install it with PowerShell manually, and that's weird since my laptop Is a copilot+ laptop

  • Toddo80's avatar
    Toddo80
    Copper Contributor

    I keep getting a window saying:

    "c:\windows.....AIXHost.exe"

     "the application is exiting and cannot service this request"

     

    Started after trying to open the Recall app.

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