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MaximeB1200's avatar
MaximeB1200
Copper Contributor
Aug 19, 2024

Windows Insider Update getting stuck at 0%

Hey,

I need to download the Windows 11 Insider Preview 10.0.26120.1350 (ge_release_svc_betaflt_upr), but my update keeps getting stuck at 0%. Please help me, I've been stuck on this for a whole day.

  • Ermiass's avatar
    Ermiass
    Copper Contributor

    MaximeB1200 1.Check Internet Connection
    Make sure your internet connection is stable and working. A poor connection can cause updates to stall.
    2. Restart Your Computer
    Sometimes, a simple restart can resolve stuck updates. Make sure to save any unsaved work before restarting.
    3. Run Windows Update Troubleshooter
    Follow these steps to access the troubleshooter:
    Go to Settings > Update & Security > Troubleshoot.
    Click on Additional troubleshooters.
    Select Windows Update and run the troubleshooter.
    4. Clear Windows Update Cache
    Here’s how to clear the Windows Update cache:
    Press Windows + R to open the Run dialog.
    Type services.msc and press Enter.
    Find Windows Update, right-click it, and select Stop.
    Open File Explorer and navigate to C:\Windows\SoftwareDistribution\Download.
    Delete all files in the Download folder.
    Go back to the services window, right-click on Windows Update, and select Start.

  • Zacharysu's avatar
    Zacharysu
    Copper Contributor
    Remember to be patient and persistent, as stuck updates can be frustrating but usually resolve with a combination of troubleshooting steps. Good luck!

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