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Rehan's avatar
Rehan
Copper Contributor
Feb 21, 2025

Windows insider update failing

I left the insider program a couple of months ago but i still keep getting the updates for it, everything was fine until i got this update, Windows Insider Preview 10.0.26120.3281 (ge_release_upr) whenever i download this update it successfully gets downloaded and when i install it starts to install as same like every other update and restarts BUT when my pc starts it asks me to select a volume to boot windows from and gives me 2 options but both the options are same, termed as Volume 3, if i select the first one it boots as normal but when i check about the update in the settings it shows failed and asks me to restart, but no matter how many times i retry it remains same, And if i select the second volume which is also termed as Volume 3, my laptop restarts and asks again to select the volume to boot windows, its really annoying of getting the update pop up again and again if i leave it on its own and not download it, as well as its really frustrating that it fails every time,

and can someone tell me how do i contact the dedicated team for these windows insider program issues, because when i contacted the windows help center, they told me to contact the windows insider team 

1 Reply

  • 1. Basic Troubleshooting Steps 
    Check network connection: 
     Make sure the network is stable (wired connection is recommended) 
     Disable VPN/proxy software 
     Try switching DNS to 8.8.8.8/4.4.4.4 
    2. Free up storage space: 
    Clean up temporary files (Settings > System > Storage) 
    Run disk cleanup utility (search for "Disk Cleanup") 
    3. Repair Common Errors 
     Error 0x80070020 
    Administrator CMD run: 
    cmd 
    net stop wuauserv 
    net stop cryptSvc 
    net stop bits 
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
    net start wuauserv 
    net start cryptSvc 
    net start bits 
    ▸ Error 0x80240034 
    4. Reset Windows Update components: 
    cmd 
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    5. Advanced Solution 
    Clear the update cache: 
    Stop the Windows Update service 
    Delete the contents of the following folders: 
    C:\Windows\SoftwareDistribution 
    C:\Windows\System32\catroot2 
    6. Repair the system image: 
    cmd 
    dism /online /cleanup- image /startcomponentcleanup 
    7. The ultimate solution 
    Create installation media using Media Creation Tool 
    Select "Upgrade this computer" to keep the files and reinstall.