Forum Discussion

Truimtp's avatar
Truimtp
Copper Contributor
May 07, 2026

Windows download not working

Hey, I'm trying to download my whoosh for the first time on windows laptop - not the HD version. When I try to run it - it comes with few errors like that. Anyone had problem like this and how did you come up with the app working?

5 Replies

  • daviddennison's avatar
    daviddennison
    Brass Contributor

    You just need to install the old DirectX Runtime installer. It'll give you that exact DLL.

    Get it here: 

    https://www.microsoft.com/en-us/download/details.aspx?id=35

  • Noaiup's avatar
    Noaiup
    Copper Contributor

    Getting errors when launching an app for the first time is always frustrating. Based on community reports, this is a known issue for some Windows users, but in most cases, the problem can be solved by following a few key steps.

  • YSmiley's avatar
    YSmiley
    Steel Contributor

    Right-click the app and select "Run as administrator" to avoid permission issues.