Forum Discussion
Windows download not working
Hey, I'm trying to download my whoosh for the first time on windows laptop - not the HD version. When I try to run it - it comes with few errors like that. Anyone had problem like this and how did you come up with the app working?
5 Replies
- daviddennisonBrass Contributor
You just need to install the old DirectX Runtime installer. It'll give you that exact DLL.
Get it here:https://www.microsoft.com/en-us/download/details.aspx?id=35
- ZacharyRobinsonIron Contributor
Please download and install the latest Visual C++ distributable packages.
- daviddennisonBrass Contributor
This is absolutely the wrong answer. 😂
- NoaiupCopper Contributor
Getting errors when launching an app for the first time is always frustrating. Based on community reports, this is a known issue for some Windows users, but in most cases, the problem can be solved by following a few key steps.
- YSmileySteel Contributor
Right-click the app and select "Run as administrator" to avoid permission issues.