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adityakirad's avatar
adityakirad
Copper Contributor
Nov 13, 2023

windows crashing on opening discord

Hey folks,

    I'm using the windows 11 insider beta channel when I am watching YouTube or using any which is playing audio and then when I open discord it causes the audio renderer error and the audio stops coming and after two minutes system crashes with code DRIVER_POWER_STATE_FAILURE and restarts I noticed a strange thing if I open discord first then other apps then this error doesn't arises. I'm using the Asus Vivo book S14 2023

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try run Windows Update and download and install all updates.
    Try update your graphic card driver.
    Make sure report this issue using the Feedback Hub app.
  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi adityakirad,

    seems like you're experiencing a compatibility issue or a conflict between Discord and your audio drivers, which is leading to a DRIVER_POWER_STATE_FAILURE error.

    Here are some steps you can take to troubleshoot and try to resolve the issue:

    1. Update Audio Drivers:
    Ensure that your audio drivers are up-to-date. Download and install the latest audio drivers for your model.

     

    2. Windows Updates:
    Ensure that your Windows operating system is fully updated. Go to Settings > Update & Security > Windows Update and check for any available updates.

    3. Update Graphics Drivers:
    Ensure that your graphics drivers are up-to-date too.



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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

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