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BatoolSJ's avatar
BatoolSJ
Copper Contributor
Apr 20, 2022
Solved

Windows 11, version 22H2 Insider Preview 10.0.22598.200 (ni_release) getting stuck on HP Spectre

I'm trying to do the Windows Update Windows 11, version 22H2 Insider Preview 10.0.22598.200 (ni_release) and everything appears to be going through correctly but after the restart, it hangs at the OEM HP logo. It will not pass that screen. I have to reboot it twice in order to get the message that the computer is undoing any changes it made previously.

  • Doug Cote's avatar
    Doug Cote
    Apr 22, 2022
    I recently had to reset my BIOS, which turned off virtualization. Started running into the same issue with the hang at boot during the update. Looking around the Feedback thread, I found some reference to enabling virtualization in the BIOS to resolve this and sure enough, after doing that, the update completed successfully.

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  • JacocoZA's avatar
    JacocoZA
    Copper Contributor
    Apr 21, 2022

    BatoolSJ Join the club, since .100 version can't install any update, just runs and then get the undoing Changes screen.

    • JacocoZA's avatar
      JacocoZA
      Copper Contributor
      Apr 21, 2022
      The log says

      {942FD6BC-E6EF-4425-AA78-BCC6FE3B42E4} 2022-04-21 09:56:40:873+0200 1 182 [AGENT_INSTALLING_FAILED] 101 {7405F8E8-AA99-41C8-A2AC-2F31182866B4} 1 80070002 MoUpdateOrchestrator Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070002: Windows 11, version 22H2 Insider Preview 10.0.22598.200 (ni_release). 5A5jJSsgAUqGQA02.7.2.3.0.0