Forum Discussion
Rene_Balvert
Sep 30, 2021Copper Contributor
Windows 11 Update still says PC does not meet requirements after issues fixed
Windows 11 update told the PC does not meet the requirements (TSM and EUFI).
After fixing this issues in the BIOS and running the health check, it is all ok.
When I open Settings -> Update & Security, there is still a red cross.
Reboot didn't help.
Looks to me a bug in the Windows Update that some flag is not cleared after fixing the issues.
- computerdave911Brass Contributor
its 2024 and still an issue, for a customer last week i installed windows 10 on 3 11th gen i5 computers, and these computer came new with windows 11 yet i noticed this false statement in windows update, Microsoft must want people to stay on 10 , lol Rene_Balvert
- SkyloftCopper ContributorFor anyone still having this problem just run
%windir%\system32\compattelrunner.exe
Like another user already said, worked perfectly for me! - gausdahlhotmailcomCopper Contributor
I am having the opposite issue. Even though my PC meets or exceeds everything Microsoft has listed, the health checker still says it does not meet requirements! It is frustrating beyond belief.
⦁ Requirements:
1. Processor 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).
2. RAM 4 gigabyte (GB).
3. Storage 64 GB or larger storage device Note: See below under “More information on storage space to keep Windows 11 up-to-date” for more details.
4. System firmware UEFI, Secure Boot capable. Check here for information on how your PC might be able to meet this requirement.
5. TPM Trusted Platform Module (TPM) version 2.0. Check here for instructions on how your PC might be enabled to meet this requirement.
6. Graphics card Compatible with DirectX 12 or later with WDDM 2.0 driver.
7. Display High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.
⦁ My system meets or exceeds ALL of these requirements:
1. All required Windows Updates done
2. AMD Ryzen 7 2700x (on approved list)
3. 32GB RAM
4. 321GB free in 1TB nvme drive
5. UEFI boot enabled
6. TPM 2.0 enabled and active per tpm.msc (also enabled in BIOS). Status: 'The TPM is ready for use'
7. AMD Radeon RX-580 w/ 17'' Asus 1080p monitor
8. DirectX 12 with WDDM 2.7
9. Signed into Microsoft Account when running PC Health Checker - VazrikCopper Contributor
I "synchronized your clock" as shown in the picture. That instantly changed my windows update to recognize that i met the requirements for the Windows 11 update. My issue occurred after updating my bios for TPM 2.0 in order to meet all the requirements for Windows 11. Hope that helps anyone that needs it, please let me know if it worked for anyone else.
- Bgoodman87Copper Contributor
I had the same problem. If your PC meets the requirements for Windows 11, you can use the Windows 11 Installation Assistant tool instead.
Just head over to the Windows 11 ISO download page and download it. I did it today and it works fine without any issues.
- jobs___s420Copper Contributor
Rene_Balvert Im also having same problem, i have AMD Ryzen 7 5800X, RTX 3070, 32GB RAM, 1TB nvme ssd.
- No_Money_Mo_ProblemsCopper Contributor
For anyone who has corrected their device compatibility but still gets this error in the Windows Update menu, you can get around this by manually downloading and installing the Windows 11 update found here:
https://www.microsoft.com/en-us/software-download/windows11?ranMID=24542&ranEAID=nOD/rLJHOac&ranSiteID=nOD_rLJHOac-yEc1wPu4x1.vd6c.9zaiTg&epi=nOD_rLJHOac-yEc1wPu4x1.vd6c.9zaiTg&irgwc=1&irclickid=_cfch6th2q0kf6zfwjvzgsp2lp22xrcjp2hvm11gj00
Download the 'Windows 11 Installation Assistant' from that site. Note that you will want to run it as administrator though or you may encounter additional errors. Go to your 'Downloads' folder and right-click the file (Windows11InstallationAssistant.exe) and select 'Run as administrator'. You should now be able to successfully upgrade from Windows 10 to Windows 11; assuming you qualify and are compatible.- HartgravesCopper Contributor
No_Money_Mo_Problems Tried that, no joy. Everything in bios is correct, PC health check is good, processor on list of compatibility, but Update still has red x, with not compatible with CPU. I5-10500t is on the list. Tried installing from USB, with the reg bypass, still no luck. 🤣
- brownt898Copper ContributorThank you, I cannot believe that I had to search all the way down in a thread like this to find the solution.
- kgschlosserCopper Contributor
Funny because I have the same issue,
32 core AMD Threadripper 64GB of memory 8TB of storage and an Nvidia GTX 1050Ti video card. All well beyond what is needed to run Windows 11 yet it says that my computer doesn't meet the minimums.
- brownt898Copper Contributor
Try using the install directly from Microsoft's website.
The thread above helped me find this. Seems to be an issue with 'Windows Update'
Link: https://www.microsoft.com/en-us/software-download/windows11?ranMID=24542&ranEAID=nOD/rLJHOac&ranSiteID=nOD_rLJHOac-yEc1wPu4x1.vd6c.9zaiTg&epi=nOD_rLJHOac-yEc1wPu4x1.vd6c.9zaiTg&irgwc=1&irclickid=_cfch6th2q0kf6zfwjvzgsp2lp22xrcjp2hvm11gj00
- Jcourt2006Copper ContributorI have the same issue.
I enabled TPM in my BIOS.
Health check is telling me that everything is OK but I cannot update to windows 11.
Check update cannot determine that the issue is solve and my PC can be upgrade.
Please someone help! - mrmody1Copper Contributor
Still see this error after enabling TPM 2.0 in BIOS.
Also, error I am getting is "The processor isn't currently supported in Windows 11."
And the processor is compatible: Intel Core i7-6770HQ CPU @2.60GHz.
Any guidance is greatly appreciated, thanks
- critchyCopper ContributorOnly thing I could think of on that would be have you updated your bios to the newest one and I’m sure you’ve covered that.
- md_toufique_shaikhCopper Contributor
If you don't want to wait for the update you can download windows 11 from Microsoft website. It is free and will hardly take 1hr to complete its setup. You'll also require fast speed internet as it will need around 4GB internet to download all files. This is the link from where you can download : https://www.microsoft.com/en-us/software-download/windows11
- DeletedHi.
ISO Windows11
Download Windows 11 (microsoft.com)