Forum Discussion
Windows 11 sound problem
since i upgraded to windows 11, my laptop has no sound. I was trying update and reinstalling my sound driver but its still not working.
- In the latest cumulative update for windows 11 (10.0.22000.120)(KB5005188), The problem is solved for me.
Hope you guys also get resolved.
104 Replies
- JexessXIIICopper ContributorI have the same issue. I'm on the Insider program preview channel and just installed Windows 11 yesterday. I use an Asus ROG Strix Z490-E motherboard. I uninstalled and reinstalled the driver's, now it won't pickup my 5.1 speakers at all. It works fine on USB headset.
- Mehdi311Copper Contributor
Hi,
For those who are using Asus products, I solved my problem using Windows 8 64bit drivers on my product page on the Asus website, downloading Audio driver, and install it, then it needs restart and Bingo!
- Ron WillsherBrass ContributorThanks , but did not work for me , Win 8 driver says no compatible hardware ?
- Ron WillsherBrass Contributor
Mine a ASUS Rog B550 WiFI mb , had a similar problem when on Insider for Win 10 ?
Maybe Microsoft dont like ASUS
- mhartman121Copper ContributorSolution for me was uninstall the current audio driver and restart. I also turned off audio enhancements in the audio settings.
- Ron WillsherBrass ContributorNope 😞 still the same
- dangtrantaiCopper Contributor
I don't know if anyone has had the same problem as me.
After updating to win 11 I can use the sound normally.But then win 11 asked me to update more 2021-07 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5004342). After the update is done, my computer uses a web browser or plays a game and it sounds like the speaker is broken. But when opening an audio or movie file in the drive, it plays the speaker as usual. Is the KB5004342 update file causing the sound problem?
- gdc3man1820Copper ContributorYes, Same problem after framework update, sound system makes pulsing noises every 8 to 10 seconds, sounds like a bad speaker, tried everything, no fix, rolled back to 10 was just fine, saw this and will try 11 again without other updates.....
- Ron WillsherBrass ContributorFunnily enough when on the Insider programme for win10 I had exactly the same problem with sound card ? and same again on win 11
- RohanGoudCopper Contributor
Ron Willsher Well I know it sounds amateurish but try restarting once, it worked for me!
- Ron WillsherBrass Contributortried several times , even took card out restarted uninstalled all drivers and software .
Restarted shut down then reinstalled everything still the same 😞
- RohanGoudCopper Contributor
I can't even find the Realtek speakers, in the settings to troubleshoot that, but audio works with bluetooth headphones.
- Abhinav_937Copper ContributorI too have this problem,
Each and every drivers, settings are perfect.
I'm currently using asus zenbook um425IA ryzen version and 309 BIOS.
Also function keys to chamge brightness or sound and other keys are not working.
Though I found a solution,
After it automatically goes to sleep,
And after opening it, everything works perfectly fine.
Set the sleep time min.
So system automatically goes to sleep and it works perfectly fine.- TRMullinsCopper ContributorAhbinav_937 as crazy as this sounds I am totally going to try this !! I reset twice already to no prevail.
- Abhinav_937Copper ContributorIn the latest cumulative update for windows 11 (10.0.22000.120)(KB5005188), The problem is solved for me.
Hope you guys also get resolved.- adoneseCopper Contributor
The problem is still there even after the latest W11 cumulative update
- aninnocentchildCopper Contributor
I also have exactly the same zenbook, and the same problems, I just rolled back. Windows 11 UI is hard to learn anyway, all the muscle memory I have for windows 10 is useless in windows 11. It may seem like minor complaints but they add up to give a not-so-good experience. But it seems I'll be forced to download it at some point, might as wait until the official version comes around.
- Ron WillsherBrass Contributor
HenryYang I installed yesterday , no real problems
OS build 22000.100
Sound is working Asus Xonar AE , problem is Headphones dont work ? option is greyed out , Removed card UN-installed software restart and installed all again , still no Headphone option ??
- Aghaz00Copper ContributorWell, it was the same problem for me, nothing worked, tried uninstalling an reinstalling audio drivers, troubleshooting several times but no success, until I reset my PC and installed Windows 11 through the Reset Option, and voila, it fixed my audio problems
- TRMullinsCopper ContributorAghaz , I took your advice and reset my system. Still nothing about the (speakers) that would normally be there. I am glad it worked for you !
- Shetty25Copper ContributorCloud download or local install?, please reply
- Ron WillsherBrass ContributorCloud download for me
- HenryYangCopper ContributorYou reset your pc using keep my files option or erase everything?
- Aghaz00Copper ContributorKeep ur files.
- Anonymous
Hi
You can run the system sound repair tool - but you need to follow the steps when you try to repair and accept the next steps you can repeat the attempt 2 times.
I believe that the Ryaltek card should not cause a problem.
- TRMullinsCopper ContributorMy system no longer recognized (speakers) just the speakers that were plugged into my graphics card (speakers are built into the monitors) - its just like the whole thing vanished after last nights update.
- adoneseCopper Contributor
Deleted
What is `system sound repair tool`? got any links? Tried searching through the settings and windows search + goolging without much success.
- Anonymous
Windows> Update and Security settings> troubleshooting> additional troubleshooting tools> resolve audio issues
It's all in your PC settings - no links
- aninnocentchildCopper Contributor
HenryYang I'm also having the same problem, tried updating the drivers and disabling and enabling the speaker. Nothing seems to solve the problem.
- MRBLOODSTREAMCopper ContributorJUST INSTALL YOUR WINDOWS AGAIN THROUGH BIOS .( WHILE INSTALLING THE WINDOWS DELETE THE PREVIOUS ONE AND THE ITS ALL PARTITIONS LIKE RECOVERY. AND THE OTHER ONE)
- wongcungCopper ContributorSame here, had sound, and spend the day trying to fix. No success. I have a realtek, if that helps.