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HenryYang's avatar
HenryYang
Copper Contributor
Jul 12, 2021
Solved

Windows 11 sound problem

since i upgraded to windows 11, my laptop has no sound. I was trying update and reinstalling my sound driver but its still not working.
  • Abhinav_937's avatar
    Abhinav_937
    Aug 05, 2021
    In the latest cumulative update for windows 11 (10.0.22000.120)(KB5005188), The problem is solved for me.
    Hope you guys also get resolved.
Monte_Duncan's avatar
Monte_Duncan
Copper Contributor
Dec 14, 2021

It seems I have been able to remediate my sound issues by changing from the Realtek High Definition Audio driver to the High Definition Audio Device. Before this, I would lose sound, run a repair, sound would return and then 10 minutes later be gone again. After several days of struggling with that I decided to abandon the Realtek diver (since there was no Windows 11 Realtek driver) and go with the only other compatible hardware alternative that I could find on my HP 745-G6 Laptop - the High Definition Audio Device. Since using this driver, sound has now remained constantly available.

 

 

Anonymous7's avatar
Anonymous7
Copper Contributor
Dec 27, 2021

Monte_Duncan Thank you, this worked for me too. :smile:

 

I have a Lenovo Thinkpad X1 Carbon 7th generation, Windows 11. I lost sound from the laptop's speakers after updating to a Realtek HD audio driver; I might have done this with DriverBooster or Windows Update. The headphone jack continued to work.

 

I got the speakers' sound to work again by doing the following: 

  • First, I defaulted back to Microsoft's basic driver called "High Definition Audio Device Version. 10.0.22000.1 [05/06/2021]". This delivered very basic, weird sounding audio. Also, the microsphone would not work.
  • I then downloaded Lenovo's Realtek HD audio driver: 6.0.8854.1. I installed it via:
    • Hardware Manager - Sound, video and game controllers - High Definition Audio
    • Click on "Update Driver", then "Browse my computer for drivers" - "Let met pick from a list of available drivers on my computer"
    • Untick "Show compatible hardware"
    • Select "Realtek" under Manufacturer
    • Select "Realtek High Definition Audio(SST) Version 6.0.8854.1 [03/12/2019]"

I am not using "Realtek High Definition Audio(SST) Version 6.0.9025.1 [13/07/2021]".

  • Monte_Duncan's avatar
    Monte_Duncan
    Copper Contributor
    Jan 09, 2022
    I thought I had my issues resolved. Then Microsoft released a patch and killed my sound again. I can repair it and sound functions for a couple of minutes and then stops again. This is getting crazy and frustrating.