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HenryYang's avatar
HenryYang
Copper Contributor
Jul 12, 2021
Solved

Windows 11 sound problem

since i upgraded to windows 11, my laptop has no sound. I was trying update and reinstalling my sound driver but its still not working.
  • Abhinav_937's avatar
    Abhinav_937
    Aug 06, 2021
    In the latest cumulative update for windows 11 (10.0.22000.120)(KB5005188), The problem is solved for me.
    Hope you guys also get resolved.
Ron Willsher's avatar
Ron Willsher
Brass Contributor
Dec 13, 2021
done this already 😞 fresh install from windows USB did not work
MRBLOODSTREAM's avatar
MRBLOODSTREAM
Copper Contributor
Dec 13, 2021

did you fomat the MSR(reserved) and recovery  before installing windows ?Ron Willsher 

  • Ron Willsher's avatar
    Ron Willsher
    Brass Contributor
    Dec 17, 2021
    Right , I have just done Full reinstall Formated M2 before Install from USB .
    Every thing correct except Headphones still dont work when plugged into sound card 😞
    Asus Xonar AE , removed card shut down restart .
    turn off and Put card into MB restart reinstall software Latest ! restart and POW still NO headphones 😞 only way to get to work is splitter cable from Speaker output ?
  • Ron Willsher's avatar
    Ron Willsher
    Brass Contributor
    Dec 13, 2021
    Oh yes
    • Monte_Duncan's avatar
      Monte_Duncan
      Copper Contributor
      Dec 15, 2021

      It seems I have been able to remediate my sound issues by changing from the Realtek High Definition Audio driver to the High Definition Audio Device. Before this, I would lose sound, run a repair, sound would return and then 10 minutes later be gone again. After several days of struggling with that I decided to abandon the Realtek diver (since there was no Windows 11 Realtek driver) and go with the only other compatible hardware alternative that I could find on my HP 745-G6 Laptop - the High Definition Audio Device. Since using this driver, sound has now remained constantly available.

       

       

      • Anonymous7's avatar
        Anonymous7
        Copper Contributor
        Dec 27, 2021

        Monte_Duncan Thank you, this worked for me too. :smile:

         

        I have a Lenovo Thinkpad X1 Carbon 7th generation, Windows 11. I lost sound from the laptop's speakers after updating to a Realtek HD audio driver; I might have done this with DriverBooster or Windows Update. The headphone jack continued to work.

         

        I got the speakers' sound to work again by doing the following: 

        • First, I defaulted back to Microsoft's basic driver called "High Definition Audio Device Version. 10.0.22000.1 [05/06/2021]". This delivered very basic, weird sounding audio. Also, the microsphone would not work.
        • I then downloaded Lenovo's Realtek HD audio driver: 6.0.8854.1. I installed it via:
          • Hardware Manager - Sound, video and game controllers - High Definition Audio
          • Click on "Update Driver", then "Browse my computer for drivers" - "Let met pick from a list of available drivers on my computer"
          • Untick "Show compatible hardware"
          • Select "Realtek" under Manufacturer
          • Select "Realtek High Definition Audio(SST) Version 6.0.8854.1 [03/12/2019]"

        I am not using "Realtek High Definition Audio(SST) Version 6.0.9025.1 [13/07/2021]".

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