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HenryYang's avatar
HenryYang
Copper Contributor
Jul 12, 2021
Solved

Windows 11 sound problem

since i upgraded to windows 11, my laptop has no sound. I was trying update and reinstalling my sound driver but its still not working.
  • Abhinav_937's avatar
    Abhinav_937
    Aug 06, 2021
    In the latest cumulative update for windows 11 (10.0.22000.120)(KB5005188), The problem is solved for me.
    Hope you guys also get resolved.
Monte_Duncan's avatar
Monte_Duncan
Copper Contributor
Dec 12, 2021

I have same issue. HP EliteBook 745 with Ryzen 5 CPU. No speakers or headphones detected. I made sure BIOS was up to date.  Audio enhancements were never enabled and still aren't. I disabled Bluetooth to test and made no difference. For a while I could use the HP Support assistant's built-in troubleshooter to repair and sound would return briefly. Sound would be gone again after laptop was not used for short period of time.  The support assistant troubleshooter doesn't work anymore. I checked HP website and no drivers available for Windows 11.  I am out of ideas!

MRBLOODSTREAM's avatar
MRBLOODSTREAM
Copper Contributor
Dec 12, 2021

Re install windows 11  from your drive  and  don't forget to  delete the window drive and all its related backups partitions before installing your windows again.  (it solved my no audio problem or no audio device connected  ) Monte_Duncan 

  • Ron Willsher's avatar
    Ron Willsher
    Brass Contributor
    Dec 13, 2021
    done this already 😞 fresh install from windows USB did not work
    • MRBLOODSTREAM's avatar
      MRBLOODSTREAM
      Copper Contributor
      Dec 13, 2021

      did you fomat the MSR(reserved) and recovery  before installing windows ?Ron Willsher 

      • Ron Willsher's avatar
        Ron Willsher
        Brass Contributor
        Dec 17, 2021
        Right , I have just done Full reinstall Formated M2 before Install from USB .
        Every thing correct except Headphones still dont work when plugged into sound card 😞
        Asus Xonar AE , removed card shut down restart .
        turn off and Put card into MB restart reinstall software Latest ! restart and POW still NO headphones 😞 only way to get to work is splitter cable from Speaker output ?

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