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HenryYang's avatar
HenryYang
Copper Contributor
Jul 12, 2021
Solved

Windows 11 sound problem

since i upgraded to windows 11, my laptop has no sound. I was trying update and reinstalling my sound driver but its still not working.
  • Abhinav_937's avatar
    Abhinav_937
    Aug 06, 2021
    In the latest cumulative update for windows 11 (10.0.22000.120)(KB5005188), The problem is solved for me.
    Hope you guys also get resolved.
senthilk88's avatar
senthilk88
Copper Contributor
Nov 21, 2021
Having the same issue with my Hp laptop running a fifth-gen ryzen 5 processor and Realtek audio driver no solution so far. external speaker was not detected. hope Microsoft or Realtek provide a patch soon.
Monte_Duncan's avatar
Monte_Duncan
Copper Contributor
Dec 12, 2021

I have same issue. HP EliteBook 745 with Ryzen 5 CPU. No speakers or headphones detected. I made sure BIOS was up to date.  Audio enhancements were never enabled and still aren't. I disabled Bluetooth to test and made no difference. For a while I could use the HP Support assistant's built-in troubleshooter to repair and sound would return briefly. Sound would be gone again after laptop was not used for short period of time.  The support assistant troubleshooter doesn't work anymore. I checked HP website and no drivers available for Windows 11.  I am out of ideas!

  • MRBLOODSTREAM's avatar
    MRBLOODSTREAM
    Copper Contributor
    Dec 12, 2021

    Re install windows 11  from your drive  and  don't forget to  delete the window drive and all its related backups partitions before installing your windows again.  (it solved my no audio problem or no audio device connected  ) Monte_Duncan 

    • Ron Willsher's avatar
      Ron Willsher
      Brass Contributor
      Dec 13, 2021
      done this already 😞 fresh install from windows USB did not work
      • MRBLOODSTREAM's avatar
        MRBLOODSTREAM
        Copper Contributor
        Dec 13, 2021

        did you fomat the MSR(reserved) and recovery  before installing windows ?Ron Willsher 

  • Monte_Duncan's avatar
    Monte_Duncan
    Copper Contributor
    Dec 12, 2021
    I just checked and there was a Windows cumulative preview update available so I installed it. KB5007292 - After reboot my sound has returned! I wonder for how long...
    • Monte_Duncan's avatar
      Monte_Duncan
      Copper Contributor
      Dec 12, 2021
      Well that success was short lived. 5 minutes after sound returned it is gone again.

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