Forum Discussion

weeloshwhale's avatar
weeloshwhale
Copper Contributor
Dec 07, 2021

Windows 11 possibly causing Edge and other browsers to crash

final edit:

months after the clean reboot and eliminating ad blockers this seems to be working well. 


I've been having consistent problems with browser crashing since the update to Windows 11. I've seen it with the Edge browser and the Brave browser, with and without extensions, and on multiple user profiles. Everything is updated, there are no pending updates or restarts.
 
I initially thought it was 2 extensions working against each other, but the problem persisted after uninstalling all extensions and even when trying on a different profile without any extensions installed in the browser.
 
EDITS / summary:
- sfc /scannow did not find any issues
- Edition Windows 11 Home, Version 21H2, Installed on ‎10/‎30/‎2021, OS build 22000.348, Experience Windows Feature Experience Pack 1000.22000.348.0
- after doing a clean reboot, I believe the problem is either UBlock Origin or one of the system boot processes as I’m still getting the crashes

45 Replies

  • weeloshwhale's avatar
    weeloshwhale
    Copper Contributor

    weeloshwhale

    CMU_2020 

    Little_Joe 

    Marcus Liddle 

    JulieSeattle 

    asmadking 

     

    Here’s an update (OP):

    Apparently, Windows 11 (and the new Edge) comes with several “security revamps“ and in their language it should technically mean that you don’t need any security plugins to work safely (I have no way of confirming this but please let us know if you do).

     

    This basically means that any plug-in or add-on or a program that you install that has security features like an antivirus or an ad blocker or a VPN would potentially conflict with the running operating system and cause glitches.

     

    In my case, I reinstalled Windows 11 altogether and started with a fresh copy of Edge with no extensions. This seemed to work and since then I have only added one or two extensions that still seem to be working OK for the time being.

     

    It kinda sucks that I can’t customize much but at least it’s not crashing every 6.5 minutes. My next step would have been to factory reset my computer and go back to Windows 10 and forget about the upgrade. 

    • Marcus Liddle's avatar
      Marcus Liddle
      Copper Contributor
      It turned out my problem was the Lenovo Intel display drivers. Installed the latest generic Intel display drivers and the problem is resolved.
      • pratikmsh's avatar
        pratikmsh
        Copper Contributor
        Oh how were you able to figure that? And wa were the drivers only freezing the browsers? 🤔
    • asmadking's avatar
      asmadking
      Copper Contributor

      weeloshwhale 

      Ok, thanks for the reply. Not the same issue as mine, though, because I have no extensions installed and am still having the problem.

  • asmadking's avatar
    asmadking
    Copper Contributor

    weeloshwhale 

    Any update on this? I'm having the same issues and would love to know if anything has helped. For me, the browser usually freezes and locks up when I am opening new tabs. This happens multiple times a day, and I have to force stop Edge and relaunch, restore the tabs. I only have seven tabs open, which I don't think is too many.

  • Marcus Liddle's avatar
    Marcus Liddle
    Copper Contributor
    I'm having the same problem. Microsoft Edge will just randomly freeze since upgrading to Windows 11. have tried disabling all extensions. disabling/changing antivirus. nothing seems to work. very frustrating
    • Little_Joe's avatar
      Little_Joe
      Bronze Contributor
      Hello,
      I would suggest you open Edge browser and press "Alt + Shift + I" to send a feedback to MS, as recently I got the same issues on my production devices even my device running with Win10 Ent with Edge version 99.0.1150.46
  • CMU_2020's avatar
    CMU_2020
    Copper Contributor

    weeloshwhale Same here! Incredibly frustrating! I have been deliberately postponing the upgrade but mistakenly scheduled it. Looked and felt lovely until these persistent crashes, usually when multiple browser windows are open and a video playing. Also have this popup error WDAGraphics.... which I can't get rid of. Appreciate help. 

    • weeloshwhale's avatar
      weeloshwhale
      Copper Contributor
      Nothing has worked for me. Frustrating is an understatement! I got rid of all extensions, then installed AdBlock and 1Password and still got the crash with both Brave and Edge. Also happens even if I turn the extensions off.

      I’ve lost so much work because of this and I’m actually about to factory reset my computer to revert to Windows 10. There doesn’t seem to be a solution on forums and the Windows 11 support team referred me to here because they didn’t know what to do.

      Good bye Windows 11, for now at least.
      • CMU_2020's avatar
        CMU_2020
        Copper Contributor
        If I had reliable tech support I would do same: backup all my data offline and do a factory reset. I need the peace - the world is too turbulent right now for one also face uncertainty on a laptop.

        PS> Love my Surface and have been using one since it first came out but maybe it is finally time to buy a Mac?
    • weeloshwhale's avatar
      weeloshwhale
      Copper Contributor
      Edition Windows 11 Home
      Version 21H2
      Installed on ‎10/‎30/‎2021
      OS build 22000.348
      Experience Windows Feature Experience Pack 1000.22000.348.0
      • Little_Joe's avatar
        Little_Joe
        Bronze Contributor
        Does rest of software are working normal? How about Chrome?
    • Frank68's avatar
      Frank68
      Copper Contributor
      I tried to do the Clean Boot as subscribed here, and, for now, it seems to have solved my problems. Thanks!
      • Frank68's avatar
        Frank68
        Copper Contributor

        Frank68 

        It's a month later (19-Oct) and although the computer is working, the same problems every now and then occur. Still while downloading or visiting websites in a browser, i get every now and then, mostly "only" once a day, run out of memory or a similar message, crashing the program.  Only twice a BSOD since. 

    • weeloshwhale's avatar
      weeloshwhale
      Copper Contributor
      Thank you for the suggestion. So far it seems to work (limited testing time) so I guess I'll try to switch the apps/processess on and off to figure out if one of them in particular is causing the problem.

Resources