Forum Discussion
Freeop
Oct 17, 2021Copper Contributor
Windows 11 Installation Gets to 85% then Reboots
I have been trying to install Windows 11 since October 5th and I continue to get the following sequence of events. I am using the Microsoft Installation Application to install a clean install of...
Freeop
Oct 17, 2021Copper Contributor
Thank you for your reply. I did forget to mention that I had already contacted HP Help and was told I should wait until there was a newer installation from Microsoft.
As for the feedback, I had forgotten about it that way and will report the issue now.
Thanks again for your reply.
As for the feedback, I had forgotten about it that way and will report the issue now.
Thanks again for your reply.
Reza_Ameri
Oct 18, 2021Silver Contributor
Great, in this case I believe HP is aware of this issue and most likely the issue will be solved in the next update as they said. You may look into log files and find some clue about the issue but sometimes , you have to wait for the update.
Sending report using the Feedback Hub app is helping the Windows team to investigate the issue.
Sending report using the Feedback Hub app is helping the Windows team to investigate the issue.
- FreeopOct 18, 2021Copper ContributorI did follow some of the help sites with the problem of the same issue I am having, mainly Driver problem. I tried doing a completely "Clean Boot" with no drivers or apps loaded and came up with the same issue. I have even tried to update to the latest Windows 10 feature update and again have the same problem.
I was also reading from other in the Feedback Hub that a lot of problems are with the Ryzen CPU, which is what I have, Ryzen 5-55000U. So it might not be a driver at all but some incompatibility with the AMD Ryzen Series CPUs. I don't know. But as I said I did use the Feeback Hub and report the issue and uploaded a few of the logs that was recommended. Maybe something will come out to help others with this same issue.
Again thanks for your replies.- Reza_AmeriOct 19, 2021Silver ContributorThank you for sharing and thank you for sharing the feedback.
Hopefully, Windows team will review and release an update to resolve this issue.- FreeopOct 23, 2021Copper Contributor
Reza_Ameri I did finally get Windows 11 installed. I guess the latest build was what made the difference, 20000.258. When that particular build finally came out, the installation via Windows Update finally allowed my laptop to receive the update. But when I rebooted I did get the Green Screen of Death and was stuck in a Boot Loop.
I ended up having to create a bootable USB drive with the correct ISO from Microsoft and did a clean install. And now it is working Great.