Forum Discussion
Windows 11 installation error
- mstradaOct 10, 2021Copper ContributorHow do I know which folder to delete? I know this sounds like a dumb question.
- youaremineOct 10, 2021Brass Contributor
mstrada If you read my original comment, you will know how to know the identity of the driver and the folder in which its located.
In short, you have to access a log file located in "$Windows.~BT\Sources\Panther". You will have to go to Windows explorer's view settings, to allow hidden items to be shown, in order to access this directory. Under this directory, you will have to open the file name setupact.log.
Now here is the slightly tricky part:
1) You will have to open the log file with notepad.
2) Wait for the note pad to completely load the log file, as it can be large in size. (In my case it was around 50MBs.
3) Now the relevant information regarding drivers that are causing Windows 11 installation to fail, are located at the bottom of the log file. In order to directly jump to the end, press the CTRL key and then press the END key.
4) Now you should start reading the log file from the bottom up. Keep reading every line for 5 to 10 minutes, until where you start to see Windows errors 0x80070002 -0x20007 alongside of some driver paths. In my case, the driver folder was something like System32\driverstore\filerepository\WDScamxAMD64\wdscam64.sys or something similar
5) now the moment I saw the line in the log that mentioned WDscam, I knew it had something to do with the Western digital and their crap software.
6) You dont necessarily need to know the origin of the driver, because your mission is to just delete the folder you just discovered in the log file.
7)Just go to the System32\driverstore\filerepository, and find the folder, and delete it.
😎 Remember, you won't be able to delete the file easily as it is a system file. For that purpose, you can refer to my original comment, on how to gain full access to system folders.
9) Your windows 11 should now install easily.
10) if it fails with the same error, repeat the process, because there might be some other bad driver in conflict with Windows 11.
- mstradaOct 10, 2021Copper ContributorI have full control in the System as administrator but it still will not let me delete. I did find the right file to delete.