Forum Discussion
CyberJolie
Aug 02, 2021Copper Contributor
Windows 11 Insider Preview 10.0.22000.100 (co_release) - No Error but only black screen not desktop
Twice now, I've spent hours doing the full update (on Beta), and it seems to work fine. But after I put in my PIN and it loads the desktop, all I see is a black screen, except for a floating Language...
davequail
Aug 04, 2021Steel Contributor
I have AMD Ryzen 7 5800 with Vega graphics, and I don't have this issue.
CyberJolie
Aug 04, 2021Copper Contributor
davequail Great advice about the updated graphics driver. I was able to get a newer driver, but after hours of running the update, I had the same black screen and had to uninstall the update yet again. I have AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx. After the update, the screen looks great on the lock screen, but after I put in my PIN, and it should open to my desktop, I have only the black screen with the language bar floating in the top right corner. Any more ideas, anyone? When we're in the beta group, do we have access to help troubleshooting from any actual Microsoft people?