Forum Discussion

Joe_Maria2280's avatar
Joe_Maria2280
Copper Contributor
Jul 23, 2021
Solved

Windows 11 Facial recognition "Windows Hello

July 22, 2021 Los Angeles   Hello,  Today I got an update installed on Win 11. Facial Recognition "Windows Hello" stopped working suddenly. It says in the error statement that it is Unavailable. ...
  • erikiters's avatar
    erikiters
    Jul 23, 2021

    Joe_Maria2280 

    just removed biometric hello in device mgr and rebooted. worked again

     

mishav3's avatar
mishav3
Copper Contributor
Aug 12, 2021
The Facial Recognition works but the settings option still auto-close/crash the setting whenever I click on Settings/Accounts/SignInOptions/FacialRecognition. Not an issue currently but could be on the new setup,etc. Any idea how to fix that?
djinsea's avatar
djinsea
Copper Contributor
Aug 12, 2021
Did you install latest build 22000.120? It notes resolving this issue. After updating the settings no longer crashes. Tkx

Resources