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Joe_Maria2280's avatar
Joe_Maria2280
Copper Contributor
Jul 23, 2021
Solved

Windows 11 Facial recognition "Windows Hello

July 22, 2021 Los Angeles   Hello,  Today I got an update installed on Win 11. Facial Recognition "Windows Hello" stopped working suddenly. It says in the error statement that it is Unavailable. ...
  • erikiters's avatar
    erikiters
    Jul 23, 2021

    Joe_Maria2280 

    just removed biometric hello in device mgr and rebooted. worked again

     

erikiters's avatar
erikiters
MCT
Jul 23, 2021

Joe_Maria2280 

just removed biometric hello in device mgr and rebooted. worked again

 

mishav3's avatar
mishav3
Copper Contributor
Aug 12, 2021
The Facial Recognition works but the settings option still auto-close/crash the setting whenever I click on Settings/Accounts/SignInOptions/FacialRecognition. Not an issue currently but could be on the new setup,etc. Any idea how to fix that?
  • djinsea's avatar
    djinsea
    Copper Contributor
    Aug 12, 2021
    Did you install latest build 22000.120? It notes resolving this issue. After updating the settings no longer crashes. Tkx

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