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Castiellm's avatar
Castiellm
Iron Contributor
Apr 21, 2026

Windows 11 displays a black screen at startup and won't load the desktop

My computer suddenly shut down on its own. After restarting, the screen remains black, and I can't boot into the system normally. Please help.

 

2 Replies

  • Uriellip's avatar
    Uriellip
    Copper Contributor

    Ensure your power cable is securely connected to the computer and outlet.

    If you're using a desktop, verify that the power supply unit (PSU) is functioning properly.

    If possible, test with a different power cable or outlet.

  • Stonehu's avatar
    Stonehu
    Iron Contributor

    Force a shutdown three times to trigger Windows Automatic Repair, then select Startup Settings > Enable Low-Resolution Video Mode or Safe Mode to troubleshoot the issue.