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OldloratH's avatar
OldloratH
Copper Contributor
Oct 15, 2021

Windows 11 crashes during update to latest dev build

Windows crashes after it shuts down during the update to the latest dev build 22478.1000 (rs_prerelease) and then reverts the update. Tried several times and it happens all the time, and no dump file...
pablo_max3045's avatar
pablo_max3045
Copper Contributor
Oct 15, 2021
Spoiler
 

AvidGamer 

Same here

Ryzen 3900x with X570 motherboard and gtx1070.

Update seems borked.

AvidGamer's avatar
AvidGamer
Copper Contributor
Oct 15, 2021

pablo_max3045 i tried to dsable the antivures, infact i removed it totally and the update still failed, i also tried the methods listed below:

 

  1. Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32.

  2. Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd to fix Windows Update errors.

im wondering whether a feedback report should be sent in about this in the feedback hub?

 

  1. Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.

  2. Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.

  3. Check Device Manager for errors. Select the Start  button, then in the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.

  4. Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. https://support.microsoft.com/en-us/windows/help-protect-my-device-with-windows-security-1a5b8102-c93d-0573-8fd3-b2d33a1e5386 will help protect your device in the meantime.

  5. Repair hard-drive errors. Select the Start  button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.

    Note: You must have administrator permissions on your device to do this.

  6. Do a clean restart into Windows. https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd.

  7. Restore and repair system files. Select the Start  button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. (https://msdn.microsoft.com/windows/hardware/commercialize/manufacture/desktop/repair-a-windows-image) 

  8. Run sfc /scannow in an elevated comand prompt 

  9. apparently this error can also be caused by extra ram i tried removing a single ram module leaving one in 

all of the above methods failed and the update still failed to go through, my pc rebooted 4 times and on the 5th time it said "undoing changes made to your system"

 

im wondering whether a bug report should be sent in about this in the feedback hub?

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