Forum Discussion
Windows 11 crashes during update to latest dev build
im having the same issue it downloads and installs the update then says a restart is required, i restart it starts to do the update then reboots again and says "reverting changes made to your computer"
in the log file i have the following:
"Installation Failure: Windows failed to install the following update with error 0xC1900101: Windows 11 Insider Preview 22478.1000 (rs_prerelease)."
From looking up this error code ( error 0xC1900101 ) its saying this error could be caused by your antivirus software and to disable it and try to do the update again
seems this is the same error that you are getting.
my system specs are below:
Current OS version:
Windows 11 Pro Insider Preview, Version Dev
OS build 22471.1000
Hardware specs:
CPU: AMD Ryzen 7 2700x 4.3ghz
Motherboard: MSI B450 Gaming Plus max
GPU: Geforce GTX 1070 8gb
RAM: 32gb Corsair Vengeance Pro RGB DDR4 3200 (2x 16gb sticks)
- v-l-a-d-i-kOct 15, 2021Copper ContributorWindows 11 Insider Preview 22478.1000
error 0xC1900101
Ryzen 7 3800X
MSI B450 Gaming Plus max
GeForce RTX 3060
Crucial 32 gb, ddr4-4000 - pablo_max3045Oct 15, 2021Copper Contributor
- AvidGamerOct 15, 2021Copper Contributor
pablo_max3045 i tried to dsable the antivures, infact i removed it totally and the update still failed, i also tried the methods listed below:
Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32.
Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd to fix Windows Update errors.
im wondering whether a feedback report should be sent in about this in the feedback hub?
Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.
Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.
Check Device Manager for errors. Select the Start button, then in the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.
Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. https://support.microsoft.com/en-us/windows/help-protect-my-device-with-windows-security-1a5b8102-c93d-0573-8fd3-b2d33a1e5386 will help protect your device in the meantime.
Repair hard-drive errors. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.
Note: You must have administrator permissions on your device to do this.
Do a clean restart into Windows. https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd.
Restore and repair system files. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. (https://msdn.microsoft.com/windows/hardware/commercialize/manufacture/desktop/repair-a-windows-image)
Run sfc /scannow in an elevated comand prompt
- apparently this error can also be caused by extra ram i tried removing a single ram module leaving one in
all of the above methods failed and the update still failed to go through, my pc rebooted 4 times and on the 5th time it said "undoing changes made to your system"
im wondering whether a bug report should be sent in about this in the feedback hub?