Forum Discussion
Windows 11 Battery draining while shutdown
I just experienced for my Dell XPS 9570. While plugged in the battery drained to 4% in just a few hours after I told it to "shutdown", which I thought had succeeded.
I've been shutting down since sleep won't work. I thought I had found a foolproof method to save my battery/fan, but I guess not. I really hope these basic power issues get resolved soon.
My new HP laptop does the same. Fully charged battery when using power/shut down. Looking at Power/battery details indicates the screen is not shutting down. Where is the code to shut down the screen when you select: power/shutdown from the menu. I contact HP and was told to recalibarate the battery by letting the battery drain to nothing, charge it, drain battery., charge it then drain battery a third time. That did not fix issue.
All suggeting are appreciated. brustb
