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tinefol's avatar
tinefol
Iron Contributor
Aug 23, 2021

Windows 11 b.132 random bluetooth audio quality drop

It happens randomly and sporadically whenever you start listening to a new audio (video) after period of silence: for a few seconds sound quality drops as if headset is in communication mode (which g...
audio
Bluetooth
windows 11
RafaTDM's avatar
RafaTDM
Copper Contributor
Jan 16, 2022

tinefol Still not fixed on build 22000.434. Is there any workaround?

RafaTDM's avatar
RafaTDM
Copper Contributor
Jan 17, 2022

After a long battle, I have fixed the issue.
In my case, I had WH-XB900N and LE_WH-XB900N while searching for bluetooth devices. DO NOT use the second option. Use standard headphones name to connect.

 

Steps to fix the low audio quality problem:

1. Connect to your headphones.
2. Go to the audio output device in the taskbar. You should see the 'Headset' option there - that's the issue.
3. Go to the Device Manager: Right-click on the Start icon -> Device Manager.
4. Expand Bluetooth node.
5. Right-click on the Intel(R) Wireless Bluetooth(R) -> Uninstall device
6. The system will ask for a restart. Click the Yes option.
7. After the restart, you should have 'Headphones' in the audio output device on the taskbar instead of the 'Headset' option.
That fixed the issue for me.

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