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Komondor2240's avatar
Komondor2240
Iron Contributor
Mar 02, 2026

Windows 11 24H2 experiences stuttering when playing local videos

On an ASUS laptop (purchased July 2025, system version 24H2 26100.7171), I encountered a tricky issue when playing local videos:

  1. When hardware acceleration is enabled (set to "High-performance NVIDIA processor"), playing low-quality/low-resolution videos results in stuttering and frame drops (audio remains normal), while 4K high-definition videos play smoothly.
  2. I have already tried reinstalling the NVIDIA driver (downloaded from the ASUS official website) and switching to the integrated graphics, but the issue persists.
  3. Related phenomenon: After enabling hardware acceleration in the browser, scrolling or switching pages causes some screen elements to linger for a few seconds before disappearing. Disabling hardware acceleration in the browser resolves this.

 

Seeking the root cause of the problem and a solution.

2 Replies

  • Tommy1910's avatar
    Tommy1910
    Copper Contributor

     Ensure your system has the latest codecs installed. Consider installing the K-Lite Codec Pack or updating your current codecs.

  • Raylander's avatar
    Raylander
    Copper Contributor

    Sometimes, enabling hardware acceleration can cause conflicts between the GPU's hardware decoding capabilities and software rendering, especially with low-bitrate or low-resolution videos.