Forum Discussion
Windows 11 - Error code 0x80073712 - Windows update KB5006363
Edition Windows 11 Home Version 21H2 Installed on 10/5/2021 OS build 22000.318
Upgraded from Windows 10 to Windows 11 through Windows Insider. I contacted Microsoft support and was referred here since the install was through Windows Insider.
Getting Windows Update error 0x80073712 for update 2021-11 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5006363). Other updates have been successful since this update failed.
Steps taken to fix the issue include: Restarted the computer, ran windows update troubleshooter, ran sfc.exe, ran dism tools, and stepped through the automated helper in the windows support site.
Any help is appreciated.
Dennis
- because the Windows 11 install was through the Microsoft Insiders Program, and NOT a standard Windows 11 install, standard techniques
did not work. I posted the issue on the Insiders community but got no response. From research on Google (https://techdows.com/2021/06/show-or-hide-updates-tool-download-available-with-sha-2.html)
I found a Microsoft tool (wushowhide.diagcab) and downloaded it from https://www.majorgeeks.com. I ran the tool and it fixed the problem.
