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Kamyk72's avatar
Kamyk72
Copper Contributor
Jun 15, 2019

Windows 10 renew activation after hardware change

After storm I changed main board in my pc and now Windows 10 asking me for activation. Automatic troubleshooting do not help. I received free Win10 licence for participants at Windows Insider Program...
Eddie Leonard's avatar
Eddie Leonard
Iron Contributor
Jun 17, 2019

Kamyk72 

 

Have you follow the steps found here:  https://support.microsoft.com/en-us/help/20530/windows-10-reactivating-after-hardware-change

 

Eddie

Kamyk72's avatar
Kamyk72
Copper Contributor
Jun 18, 2019

Eddie Leonard thanks for asking. 

It was lighting problem, therefore I do not made preparing procedure. I followed reactivation procedure from this document, but it do not help :(

 

  • Eddie Leonard's avatar
    Eddie Leonard
    Iron Contributor
    Jun 18, 2019

    You may need to contact Support to get assistance with reactivation.  https://support.microsoft.com/en-us/contactus/ 

    • Kamyk72's avatar
      Kamyk72
      Copper Contributor
      Jun 18, 2019

      Eddie Leonard 

      Yes, I tried this also. While call received answer that they are commercial and do not have tools to users which received digital licence for free because participation at Windows Insider Program. They suggest contact Insider team by blog site. Now I'm looking right path to connect with proper team.

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