Forum Discussion
Windows 10 Insider Preview 17723.1000 (rs5_release) restart required -- does not install
- Jul 30, 2018
Same problem here, but solved it deleting all files in C:\Windows\SoftwareDistribution\Download and running this script https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
I have the same problem with Windows 10 Insider Preview 10.0.17713.1002
Keeps saying it needs to restart "Restart Required".
After a restart, says the same thing "Restart Required"
I used option 2 of tool found at wureset.com and then restarted. That removed the pending update that kept wanting to restart. I am now going to disable the Windows Update service for a couple of months with the hope that an eventual fix will be released by the time I re-enable it.
- Scarlet Panorama JoefrieAug 14, 2018Copper Contributor
Mike Meinz wrote:I have the same problem with Windows 10 Insider Preview 10.0.17713.1002
Keeps saying it needs to restart "Restart Required".After a restart, says the same thing "Restart Required"
I used option 2 of tool found at wureset.com and then restarted. That removed the pending update that kept wanting to restart. I am now going to disable the Windows Update service for a couple of months with the hope that an eventual fix will be released by the time I re-enable it.1. Download Windows Update Reset Tools
2. Choose option 2 (two)
3. Restart your Windows
4. Change/set your Windows Insider Preview to FAST (see attached file)
5. Re-run Windows Update
6. You will get Windows 10 Insider Preview 17733.1000 (rs5_release) or Windows 10 Insider Preview 17735 (latest build)
7. After download and install update, your Windows should never asking to restart...
- Philip FinkleAug 29, 2018Copper Contributor
I ran this twice. The first time overnight. In the morning, the PC loaded up the previous version of Win 10,
So I reran it and watched the procedure. Did the Option 2 then Option 18
"The system reboot in 60 seconds. Please save ..."
PC restarted automatically.
PC "Configuring for Windows 10 0%
.... 100% complete" (ran all the way to 100% over about an hour).
PC "Restarting"
PC "Working on updates 0% .. 1%. Don't turn off your PC. This will take a while. Your PC will restart several times."
After 1%, the PC abruptly shut down, screen went black and did not restart.Manually restarted PC.
PC "Undoing changes made to your computer"
Then prior version comes up. So no install of update. - Kevin BlantonAug 14, 2018Copper Contributor
I noted the "Best Response" in my post that the fix that worked (immediately on first attempt) is the procedure set out by Dioniso Pires here: https://techcommunity.microsoft.com/t5/Windows-Insider-Program/Windows-10-Insider-Preview-17723-1000-rs5-release-restart/m-p/219993#M1776 (thank you again, Dionisio). Several subsequent posts state that they have used the reset tool without success, but do not state that they first deleted ALL files in C:\Windows\SoftwareDistribution\Download. The the deletion first ,then run the reset tool, then reboot, if in fact you left that step out. That worked for me. I have since been through three additional build installs without any issue or incident.
- Mike MeinzAug 14, 2018Copper Contributor
Thanks for your reply. I want to clarify that I did not delete files from C:\Windows\SoftwareDistribution\Download myself before running the Option 2 of Reset Windows Update Agent command script. The Option 2 of Reset Windows Update Agent command script. did remove the downloaded files from C:\Windows\SoftwareDistribution\Download.