Forum Discussion
brian kendall
Jul 31, 2017Copper Contributor
Windows 10 Insider Preview 16251.0 rs3 Windows Hello not working Surface Pro 4
Unable to use this feature after upgrading. I restarted the computer and tried enabling via settings but it now forces me to use my pin to login. Is this a known issue?
Didier_Danloy
Aug 29, 2017Brass Contributor
Are you also on Insider build?
Marcel van Iperen
Aug 29, 2017Copper Contributor
Yes I am running Build 16251 (Insider, Slow)
The upgrade caused lots of trouble with Hello, Onedrive, CleanUp, Office2016 (Office Cache & Click-To-Run services corrupted).
SO I deciced to do a factory reset of my Surface Pro 4, now running 16251 without any issues. Everything (including Hello) is now working correctly.