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ustornado's avatar
ustornado
Copper Contributor
Jan 27, 2021

Windows 10 Home Insider Preview - Build 21296.rs_prerelease.210115-1423 - Network Scanner

Hello community,

 

i.ve upgraded yesterday from Windows 10 Home to Windows 10 Home Insider Preview - build 21296.rs_prerelease.210115-1423.

 

On my old configuration Nitro Pro 13 was able to find my network scanner when i tried to scan from scanner inside the program. After upgrading to the latest windows prerelease i can.t select any scanner. I got an Canon scanner and a HP network scanner. But i can.t select any scanner.

 

The drivers for network scan are installed on my machine and they are working corecty if i scan a picture with windows fax and scan. 

 

I tried other PDF Editors to try and see if it.s a Nitro Pro problem. But it seems no other PDF Editor like PDF Architect 8 can find the scanner.

 

I installed Horland Scan2Pdf 7 x64 to see if i can scan. there is an option to use the alternate scanner driver inside this program and it works. If i use WIA driver inside this programm works as well.

 

What could be the problem ? 

 

 

4 Replies

  • ustornado's avatar
    ustornado
    Copper Contributor

    -  found the solution - if you install in windows - twain_32 folder - more than 2 different printer & scan twain driver - you have to delete one twain_32 driver to have only one active printer in that twain_32 folder. Now my scanner can be detected in Nitro Pro 13.

     

    Thanks.

     

    • HotCakeX's avatar
      HotCakeX
      MVP
      Hi,
      glad to know you figured out the solution,
      could you please mention the full path for the "twain_32" folder ?