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denversmith8's avatar
denversmith8
Copper Contributor
Mar 09, 2019

Windows 10.0.18342.8 (19H1 release) NOT INSTALLING

Microsoft Surface Book (original) 512GB HD with external GPU. Windows Insider Slow Ring.

 

I have seen a number of the other posts from the Insider Blog as well as in the forums that mention a failed install on 18342.8 (Slow Ring). However, no matter how many times I've tried, it always gets past the first restart, then gets hung up on the black screen with 'SURFACE' and the spinning dots. The SURFACE logo disappears and the dots just spin for hours. 

Eventually I have to hold power button down to shut down. When I push power to start, it goes to same black screen with spinning dots. Power down again and power up and it says "undoing changes made to your computer" and sends me back to 17763.316.

I've tried and failed about 18 times now (deleted the software download folder in windows, and then since that point I've had 9 failed attempts). I've always initiated the check for new updates, the update has never "come to me" without me doing any checks.

8 Replies

  • AvinashAus's avatar
    AvinashAus
    Copper Contributor
    Mar 09, 2019
    Hey which version you are using as base to update to 19H1 is it public build or insider build. If windows upgrade not working as expected why can't you try USB boot of the 19H1 by downloading it from insider Web page/server.
    • denversmith8's avatar
      denversmith8
      Copper Contributor
      Mar 09, 2019

      I'm on 17763.316, Windows Insider from Slow Ring. I use my machine for work, but are you saying that I need to wipe and install a clean version of the build? I'm not familiar with what "USB Boot" means?

       

      • AvinashAus's avatar
        AvinashAus
        Copper Contributor
        Mar 09, 2019
        Clean installation is not needed when we are upgrading to a next version rather than downgrade. Coming to USB booting that way had 3 options
        1. Using ISO file and running setup.exe application inside the ISO (be sure to download exact bit version for avoiding issues for surface x64 bit is right one). As you are already using/aware of insider builds I assume by this time you are aware of how to get those iso.
        2. Doing the same thing instead of using SSD storage we use USB/Pendrive in this process rest is same.
        3. If both of the above options failed you have to make a bootable usb/pendrive and do booting from USB stick instead of Hard drive. This can be in found in bing / google search.
        Hope you got an idea of USB booting 3rd option should be used as resuce thing or when upgrading is needed at any cost.