Forum Discussion

sheraton's avatar
sheraton
Brass Contributor
Aug 16, 2026

Win 10/11 file history is malfunctioning after an update why hasn't Microsoft fixed this issue yet?

Hello, I would like to ask whether other Windows 10/11 users have experienced the same File History problem. I also hope the Microsoft technical team can seriously investigate this issue. My laptop...
update
windows 11
JakeyG's avatar
JakeyG
Copper Contributor
Aug 18, 2026

Well, my File History broke on August 8th, 2026 and absolutely NONE of the suggested work arounds I've seen online have succeeded.  Seems using Artificial Intelligence to code for you, ain't so intelligent after all...  Before destroying our home planet, Microsoft, please fix this rather vexing bug.

Thank you in advance!

~J

  • sheraton's avatar
    sheraton
    Brass Contributor
    Aug 20, 2026

    JakeyG​ 

    https://learn.microsoft.com/en-au/answers/questions/

    You can also ask questions about this file history issue through the Microsoft Forums.

  • sheraton's avatar
    sheraton
    Brass Contributor
    Aug 20, 2026

    JakeyG​ 

    The current temporary solution is as follows:

    Console → All Console Items → Archive History → Select Drive → Select D Drive again

    After re-specifying the same backup drive, perform the backup again, and the update will proceed normally.

  • sheraton's avatar
    sheraton
    Brass Contributor
    Aug 20, 2026

    JakeyG​ 

    You too!

    1. My laptop running Windows 11 is experiencing issues after updating KB5101684 on July 28th.

    2. My desktop running Windows 10 is experiencing issues after updating KB5120249 on August 12th.